Infrastructure and Cloud Services

Azure

Microsoft's cloud computing platform offering a wide range of services and solutions.

Identity and Access Management

• Azure AD Setup: Setting up Azure Active Directory for user management.
• Azure AD Connect: Connecting on-premises directories to Azure AD.
• ADFS (Active Directory Federation Services): Enabling single sign-on across applications.
• Intune Setup: Configuring Intune for device management.
• SSPR Implementation (Self-Service Password Reset): Allowing users to reset their passwords independently.
• MFA Implementation (Multi-Factor Authentication): Adding an extra layer of security with multiple authentication methods.
• Global Admin Management: Managing global administrator roles and permissions.

Infrastructure Management

• Enabling Azure Services: Activating various Azure services for use.
• Azure VM Setup: Deploying virtual machines in Azure.
• MCM-Intune Hybrid Setup: Integrating Microsoft Endpoint Manager with Intune for unified management.

Policy and Compliance

• Configuration Policy: Establishing standardized configurations for resources.
• Compliance Policy: Implementing regulatory compliance measures.

Cost Management

• Azure Billing: Monitoring and managing costs associated with Azure services.

Active Directory (AD)

Centralized directory service for managing network resources and user authentication.

Setup and Configuration

• New AD Setup and Migration: New AD Setup, AD Upgrade, AD Migration, AD Consolidation, AD Standardization
• Organizational Management: OU Management (Organizational Unit)

Management and Administration

• Infrastructure Management: AD Management, GPO Management (Group Policy Object)
• Group Management: AD Group Management
• Certificate Management: PKI Certificate Management (Public Key Infrastructure)

Security and Compliance

• Security Best Practices: AD Security Best Practices
• Backup and Monitoring: AD Backup and Restore, AD Health Monitoring

Advanced Functionality

• Scripting and Automation: AD Scripting
• Identity and Access Management: ADFS (Active Directory Federation Services), AD Trust Relationships, AD Multi-Factor Authentication (MFA)
• Rights Management and Specialized Services: AD Rights Management Services (AD RMS), AD Lightweight Directory Services (AD LDS)

Patch Management

Management and deployment of patches and updates for software and systems.

Windows Server Update Services (WSUS)

• WSUS Setup: Setting up Windows Server Update Services for centralized patch management.
• WSUS Configurations: Configuring WSUS settings for patch deployment and management.

Third-Party Patching

• Tanium - Patch Management (TaaS - Tanium as a Service): Utilizing Tanium as a Service for patch management.
• Firmware Updates: Managing firmware updates for hardware devices.
• Third-Party Application Patching: Patching and updating third-party applications to address security vulnerabilities.

Operating System Patching Support

• Windows Server Patching Support: Patch management and deployment for Windows Server operating systems.
• Windows Workstation Patching Support: Patch management and deployment for Windows workstation operating systems.

Endpoint Management

Management and security of endpoints such as desktops, laptops, and mobile devices.

Microsoft Endpoint Configuration Manager (MCM - Formerly SCCM)

• MCM Setup: Setting up Microsoft Endpoint Configuration Manager for centralized endpoint management.
• MCM Config: Configuring Microsoft Endpoint Configuration Manager settings for endpoint management and security.
• MCM Management: Administering and managing Microsoft Endpoint Configuration Manager infrastructure.

Ivanti Endpoint Management

• Ivanti Tool Setup: Setting up Ivanti Endpoint Management for endpoint security and management.
• Ivanti Tool Configuration: Configuring Ivanti Endpoint Management settings for endpoint security and management.
• Ivanti Tool Management: Administering and managing Ivanti Endpoint Management infrastructure.

Windows Server Management

Management and administration of Windows server environments.

Server Upgrade and Migration

• Server Upgrade: Upgrading Windows server environments to newer versions for improved performance and security.
• Server Migration: Migrating Windows server environments to new hardware or cloud platforms for scalability and efficiency.

Server Hardening

• Server Hardening: Implementing security measures and best practices to enhance the security posture of Windows server environments.

Server Administration

• Server Management: Administering and managing Windows server environments, including configuration, monitoring, and troubleshooting.

Backup & Archive

Implementation and management of backup and archival solutions for data protection.

Backup Solutions

• Backup Tool Implementation: Implementing backup tools for data protection and disaster recovery.
• Backup Management: Managing and administering backup operations, including scheduling, monitoring, and restoration.

Cloud Archival

• Cloud Archival Implementation: Implementing cloud-based archival solutions for long-term storage and data retention.

Security and Compliance

Security

Implementation of security measures to protect systems and data from threats and vulnerabilities.

• Windows OS Security: Implementing security measures to protect Windows operating systems from threats and vulnerabilities.
• Vulnerability Management: Qualys: Utilizing Qualys for vulnerability assessment and management.
• Vulnerability Remediation: Addressing and resolving vulnerabilities identified through vulnerability assessments.

Compliance

Ensuring adherence to regulatory standards and requirements for data security and privacy.

• CIS Level 1 (Center for Internet Security): Implementing security benchmarks provided by CIS for secure system configurations.
• ISO 27001-2022: Adhering to the ISO/IEC 27001 standard for information security management systems.
• SOX (Sarbanes-Oxley Act): Compliance with regulations outlined in the Sarbanes-Oxley Act for financial reporting.
• ITAR (International Traffic in Arms Regulations): Compliance with regulations governing the export and import of defense-related articles and services.
• GDPR (General Data Protection Regulation): Compliance with European Union regulations for data protection and privacy.

End-User Services

Digital Workplace Services

Provisioning and management of services to enable productivity in the digital workplace.

• Win OS Imaging: Creating and deploying Windows operating system images for end-user devices.
• Win OS Customization: Customizing Windows operating system configurations to meet end-user requirements.
• Office Customization: Customizing Microsoft Office suite configurations and settings for end-user productivity.

Citrix

Management and deployment of Citrix virtualization and networking solutions.

• Citrix Environment Management: Managing Citrix environments for virtual desktop infrastructure (VDI) and application virtualization.
• Citrix Solution Implementation: Implementing Citrix solutions for remote access and application delivery.

VMware

Management and administration of VMware virtualization and cloud infrastructure.

• VMware Environment Management: Managing VMware environments for virtualization and cloud computing.
• VMware Solution Implementation: Implementing VMware solutions for virtualization and cloud infrastructure.

Cloud Services

Azure

Microsoft's cloud computing platform offering a wide range of services and solutions. Azure provides infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) solutions.

AWS Cloud (Amazon Web Services)

Amazon's cloud computing platform providing scalable and reliable cloud services. AWS offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower IT costs, and scale applications.

Oracle Cloud Infrastructure (OCI)

Oracle's cloud computing platform offering cloud infrastructure and services. Oracle Cloud Infrastructure (OCI) provides secure, scalable, and reliable cloud services to help organizations accelerate innovation and business growth.

Google Cloud Platform (GCP)

Google's cloud computing platform providing infrastructure, platform, and application services. Google Cloud Platform (GCP) offers computing, storage, and application services for building, deploying, and scaling applications.

IBM Cloud

IBM's cloud computing platform offering cloud services for business solutions. IBM Cloud provides a suite of cloud services including IaaS, PaaS, and SaaS solutions to help businesses innovate and drive digital transformation.

Other Technologies

Unix/Linux

Debian Linux, Red Hat Linux, IBM AIX

Antivirus

Antivirus Solution Implementation, Antivirus Management

Encryption

Data Encryption, Drive Encryption, MS BitLocker Implementation

IT Asset Management

Asset Management Solution Implementation

Software License

SLM Solution Implementation (Software License Management), Software License Management, Microsoft License Activation

PowerBI

Administration and management of PowerBI business intelligence solutions.

Deployment

Deployment and support of applications to end-user environments.

Network

Setup, configuration, and management of network infrastructure including switches, routers, and firewalls.